Shipping & Digital Delivery Policy
Last Updated: 19-12-2024
1. Digital Product Delivery
All digital products purchased from Dr TSAR are delivered electronically.
- Upon successful payment, you will receive an email confirmation containing download link(s) to access your digital product(s).
- Delivery is instant after payment confirmation. If you do not receive the email, please check your Spam or Promotions folder.
- If your order includes account-based access (e.g. course portals), login credentials or access details will also be included in the email.
2. Download Access and Usage
- You are granted a non-exclusive, non-transferable license to use the purchased digital product(s) for your personal or professional use only.
- You may not share, resell, redistribute, or sublicense the digital product(s) in any form.
- We recommend downloading and saving the product promptly. Download links may expire or become inactive after a certain period.
3. Technical Assistance
If you encounter issues accessing or downloading your product:
- Contact our support team at support@drtsar.com
- Support is available Monday to Friday, from 9:00 AM to 6:00 PM GMT.
- We typically respond within 24–48 business hours.
4. Refunds and Exchanges
- Due to the nature of digital products, all sales are final. Refunds or exchanges will not be provided once the product is delivered.
- If you receive a defective product or are unable to access your purchase due to a technical fault, please notify us within 7 days of purchase, and we will provide a replacement at no additional cost.
5. Changes to This Policy
Dr TSAR reserves the right to update or modify this Shipping & Digital Delivery Policy at any time. Changes will be effective immediately upon being posted on our website.
We encourage users to review this page periodically to stay informed of any changes.
6. Contact Information
For any questions regarding this policy, please contact:
Dr TSAR
📧 Email: support@drtsar.com
📞 Phone: +1 (505) 308-6169
💬 WhatsApp: +44 7411 575928
🌐 Website: https://drtsar.com